Privacy Policy

1. Introduction

Welcome to DigitalTab Pty Ltd (“Company”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, and other products or services (collectively, the “Services”).

If a particular product or service has additional privacy requirements, those will be outlined in a product-specific addendum at the end of this policy.

2. Information We Collect
We collect the following types of information depending on your use of our Services:

  • Personal Information: Name, email address, phone number, date of birth, and any other information you provide when creating an account.
  • Health Information (if applicable): If using our healthcare-related apps, we may collect information necessary for appointment bookings, medical history management, or other health services in compliance with applicable laws.
  • Payment Information: If you make purchases, we collect billing details and transaction data (processed via secure third-party providers).
  • Device and Usage Information: IP address, browser type, operating system, and interactions with our Services.
  • Location Data: If you enable location-based services, we collect approximate or precise location data based on device permissions.

3. How We Use Your Information
We use the information collected to:

  • Provide and improve our Services.
  • Process transactions and manage accounts.
  • Send notifications, updates, and customer support communications.
  • Personalize user experience and optimize app functionality.
  • Comply with legal and regulatory requirements.
  • Protect against fraud, security threats, and unauthorized access.

4. How We Share Your Information
We do not sell your personal data. However, we may share information with:

  • Service Providers: Third-party vendors that assist with development, hosting, analytics, payments, and customer support.
  • Healthcare Providers (if applicable): If you use a healthcare-related product, your information may be shared with medical professionals per your consent.
  • Legal Compliance: Authorities if required by law, such as responding to legal requests or enforcing our policies.

5. Data Security
We implement security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we encourage users to take necessary precautions.

6. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for data processing.
  • Opt-out of marketing communications.
  • Restrict or object to certain data uses.

For requests, please contact mail@digitaltab.com.au.

7. Retention of Data
We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Product-Specific Privacy Addendums
Some products may have additional privacy requirements, detailed in specific addendums:

  • Patient Engagement Mobile App Addendum: Patient data is collected, stored(in Australia), and transmitted securely. Users can access or request deletion of health-related data as required by law.

9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through our Services or other appropriate means.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
mail@digitaltab.com.au